At Purcraftea, protecting your privacy and security is our top priority. Here’s how we safeguard your personal and payment information:

1. Secure Transactions

1.1 When you place an order on our website, your credit card information is transmitted via a secure server with encryption technology. This ensures your data is protected and safer than providing your card information over the phone.

2. Personal Information Privacy

2.1 We value your trust and adhere to a strict privacy policy:

• We do not share, sell, or trade customer information, including names, addresses, phone numbers, and emails.

2.2 Your information is collected only for essential purposes:

• Order Processing: To complete transactions, confirm orders, and update you on order status.
• Service Improvements: To suggest new products and provide relevant updates.
• Newsletter or Promotions (if opted-in): Your contact information is used exclusively for delivery of these communications.

Information Collected:

• Name, shipping and billing addresses, telephone numbers, email address, and payment details.
• A username and password for account access. Ensure your credentials remain confidential by not sharing them with anyone.

2.3 We will never sell, rent, or share your personal information with external parties, except as outlined in this policy. Our business is about selling tea and teaware, not your data.

3. Credit Card Information

3.1 For enhanced security, your credit card information is used solely to process your order and is securely destroyed immediately afterward.

4. Google Analytics

4.1 Our website uses Google Analytics, a service provided by Google, Inc., to analyze website usage.

• Google Analytics uses “cookies” (small text files) to gather data about your website activity, including your IP address.
• This information is stored on Google servers in the United States and helps us improve user experience and website functionality.

5. Policy Updates

5.1 We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons.

Contact Us

If you have any questions or concerns about our privacy practices, please reach out. We’re here to ensure your experience with Purcraftea is safe and enjoyable.

Email: [email protected]
Website: www.purcraftea.com